Skills & Competencies for Mailroom Manager
Mailroom Manager job profile
Book a Demo and Receive a Sample Job ProfileJOB SUMMARY for Mailroom Manager
Directs and oversees mailroom activities including the sorting and delivery of incoming mail, as well as the preparation and sending of outgoing mail.
JOB RESPONSIBILITIES for Mailroom Manager
Monitors inventory, checks and reorders items as needed. Receives and allocates office supplies.
Mailroom Manager SALARY RANGE
BASE 50%
$75,112
TOTAL 50%
$76,749
Job Level
M02
Job Code
OF13000049
Education/Degree
Bachelor's Degree
Reports To
Manager or Head of a Unit/Department
Mailroom Manager Skills and Competencies List
7 general skills or competencies (Job family competencies) for Mailroom Manager
1
Job Family Competencies –
Computer Literacy
Proficiency Level -3
Level 1 Behaviors
(General Familiarity)
Explains the principles and procedures of obtaining enhanced computer literacy.
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Level 2 Behaviors
(Light Experience)
Logs minor adjustments to the system to ensure optimized computer literacy.
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Level 3 Behaviors
(Moderate Experience)
Modifies the background and layout of presentation slides.
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Level 4 Behaviors
(Extensive Experience)
Facilitates computer literacy training to keep staff abreast with the latest technological tools and processes.
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Level 5 Behaviors
(Mastery)
Develops new programming languages to improve the efficiency of hardware and software programs.
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2
Job Family Competencies –
Data Entry
Proficiency Level -3
Level 1 Behaviors
(General Familiarity)
Describes the importance of accurate data entry to maintain a productive recordkeeping system.
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Level 2 Behaviors
(Light Experience)
Collects data by sorting information to prepare a source for computer entry.
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Level 3 Behaviors
(Moderate Experience)
Performs complicated data entry functions for deficiencies and checks images.
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Level 4 Behaviors
(Extensive Experience)
Drives a zero error rate in data entry by enabling data profiling to reduce data redundancy.
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Level 5 Behaviors
(Mastery)
Designs data quality verification process to consistently meet timelines of data entry operations.
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3
Mailroom Manager
- Skill and Competency
Proficiency Level - 3
4
Skill and Competency -
Mailroom Manager
Proficiency Level - 4
5
Competency for -
Mailroom Manager
Proficiency Level - 5
8 soft skills or competencies (core competencies) for Mailroom Manager
1
Core Competencies –
Knowledge of Organization
Proficiency Level -3
Level 1 Behaviors
(General Familiarity)
Discusses our code of ethics and acceptable business practices.
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Level 2 Behaviors
(Light Experience)
Explains how the mission, vision, and objectives of own unit fits within the overall business.
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Level 3 Behaviors
(Moderate Experience)
Maintains a thorough comprehension of our organization, its businesses, products and services.
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Level 4 Behaviors
(Extensive Experience)
Drives complex initiatives by leveraging knowledge of our organization and our employees' capabilities.
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Level 5 Behaviors
(Mastery)
Fosters a desired culture to drive our organization's mission and values throughout our workforce.
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2
Core Competencies –
Planning and Organizing
Proficiency Level -4
Level 1 Behaviors
(General Familiarity)
Compiles a list of all the traits of effective planning to help finish the assigned tasks.
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Level 2 Behaviors
(Light Experience)
Classifies assigned tasks based on the level of importance to ensure organized workload completion.
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Level 3 Behaviors
(Moderate Experience)
Defines and translates objectives into specific plans to ensure understanding of organizational goals.
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Level 4 Behaviors
(Extensive Experience)
Delivers training sessions to foster and maximize solid planning and organization capabilities.
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Level 5 Behaviors
(Mastery)
Champions the adoption of business intelligence systems to achieve planning and organization goals.
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3
Mailroom Manager
- Skill and Competency
Proficiency Level - 3
4
Skill and Competency -
Mailroom Manager
Proficiency Level - 4
5
Competency for -
Mailroom Manager
Proficiency Level - 5
Summary of Mailroom Manager skills and competencies
There are 0 hard skills for Mailroom Manager.
7 general skills for Mailroom Manager, Computer Literacy, Data Entry, Document Management, etc.
8 soft skills for Mailroom Manager, Knowledge of Organization, Planning and Organizing, Coaching Others, etc.
While the list totals 15 distinct skills, it's important to note that not all are required to be mastered to the same degree. Some skills may only need a basic understanding, whereas others demand a higher level of expertise.
For instance, as a Mailroom Manager, he or she needs to be skilled in Knowledge of Organization, be skilled in Planning and Organizing, and be skilled in Coaching Others.
7 general skills for Mailroom Manager, Computer Literacy, Data Entry, Document Management, etc.
8 soft skills for Mailroom Manager, Knowledge of Organization, Planning and Organizing, Coaching Others, etc.
While the list totals 15 distinct skills, it's important to note that not all are required to be mastered to the same degree. Some skills may only need a basic understanding, whereas others demand a higher level of expertise.
For instance, as a Mailroom Manager, he or she needs to be skilled in Knowledge of Organization, be skilled in Planning and Organizing, and be skilled in Coaching Others.
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